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Michele’s Memes, Manias and Musings

Top Class Operational Service

During a lunch meeting recently, the waiter at the Cast & Plow restaurant at the Ritz-Carlton came to the table to tell me “I have wonderful news for you Ms. Ruiz – our chef has an amazing beef burger today he wants to prepare for you.” With a bright smile and respectful demeanor he went on to exquisitely described how it was going to be prepared. I couldn’t help but accept the offer -- never mind that what he was really telling me that ... read more

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